Blue Jean Networks, LLC (BJN) has fashioned an innovative, flat-rate approach to IT management services that outfit small to mid-size business with highly advanced and secure networks while providing 24/7 support and maintenance.
Launched in 2008 by Lewis “Sunny” Lowe, BJN has notched non-stop growth and recently was honored with the Fort Worth Chamber of Commerce’s 2016 Small Business of the Year Award in the 1-10 Employees category.
“We were thrilled that our team was considered as a finalist,” Lowe said, “especially when we looked at the other finalists in the group with us.
“To win is truly a reflection of the investments God and others have made in our company, through great people, tremendous mentors, wonderful clients and the privilege of working in a place like Fort Worth, Texas. Our leadership is looking for ways to push this win down to our employees and clients, so everybody can celebrate in different ways.”
Entering SBOY competition brings rewards in and of itself, Lowe said.
“Every business needs a legacy plan, a plan that says what the ultimate goals of the company are, and what the end game might be,” he said. To build one, a team must decide what they want from a company, and then see if the current plan will produce that outcome.
“Applying for this competition is an exercise in this type of planning. The part it fulfills is the practice of describing where we are today, in detail. Just filling out the forms this year revealed to me areas where we are strong, and other areas where we might improve our company.
“So, yes, I would encourage other small businesses to apply and enter the competition, and they will be stronger as a company if they take what they discover, and use it in their regular planning process.”
Because many clients’ BJN networks are similar and aligned, one solution for a problem can be applied to all. Maintenance is expedited because technicians have extensive expertise in the network and the new features and software that BJN adds for all as they are developed.
To keep costs low for clients and the company, BJN’s proactive infrastructure can automatically monitor clients’ servers and workstations to alert technicians to emerging problems, which can be addressed quickly and in advance of downtime.
Internally, BJN adheres to a strict set of ethics and operates with an open-management team philosophy in which everyone sets personal goals, meets in a daily huddle and sees the books every week.
Every employee is authorized to spend up to $400 at any given time to address a client’s needs. Benevolence is an important part of operations and includes pro bono work and consulting for new and challenged businesses. All technicians are hired not just for their expertise but for their personality and people skills.
Giving back to the community is a top priority. BJN is involved with many charitable initiatives such as providing hosting for Feed by Grace, a ministry to the homeless. Client recommendations are valued and have led to support for organizations such as Habitat for Humanity, Catholic Charities and the YMCA.