In June, the Fort Worth Chamber’s Small Business Hot Topics series welcomed leadership expert Ron Lewis for a powerful session on “Building a Culture of Accountable Teams.” Designed for small business owners, managers, and team leaders, this event tackled the real cost of poor accountability and offered a practical path toward building strong, high-performing teams.
Ron introduced attendees to the “Peasants, Pages, Mercenaries, and Knights” framework—a compelling way to assess team alignment and commitment. He emphasized that accountability isn’t about punishment—it’s about clarity plus follow-through. According to research shared in the session, unresolved issues cost organizations time and money, with 43% of employees reporting two weeks or more of wasted productivity.
Key takeaways included the importance of hiring for cultural fit, normalizing feedback tied to values, and recognizing that “culture is your competitive advantage—and accountability is its backbone.”
Participants left with actionable strategies to lead smarter, create clear expectations, and foster trust within their teams. As always, the Chamber remains committed to delivering meaningful resources that drive growth and retention for Fort Worth’s thriving business community.